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Here at Caps and Closures, we adhere to world's best practice, achieving this by employing systems thinking in our company's operations.
Total Quality Management principles lead to increases in quality and reduced costs to the customer.
Each customer is the centre of our attention. It is of great importance to us that our customers are satisfied and therefore we keep up regular, intense communication with them. We guarantee competent service by offering practical consultations as well as customised solutions.
Customised product development and improvement is an on-going process. Commonly agreed quality goals ensure that potential improvements are carried out. Economical efficiency does not conflict with quality.
Top management has delegated the responsibility for contributing to the achievement of the general goals to the managers of Research & Technology and of Production Sites and Plants, as part of the Quality Policy of the entity and of the local approach of ISO 2002 certification."
Caps & Closure's management supports the certification of its activities in accordance with the requirements of ISO 2002 which constitutes an excellent tool for helping to implement its key company goals.
We adhere to world's best practice, achieving this by employing systems thinking in our company's operations.
Total Quality Management principles lead to increases in quality and reduced costs to the customer.
Suppliers are encouraged to offer creative input and promote an exchange of ideas.... suppliers who respect Caps and Closures core values and who embrace similar high standards in running their businesses.
Long standing, strategic relationships must be based on the following principles: Honesty, Integrity and Trust, Collaboration and Cooperation, Obligation and Responsibility, Open Communication, Continuous Improvement and Performance Capability.
This creates a highly competitive system in terms of both resources and skills.
ANY WAY YOU LOOK AT IT, CAPS AND CLOSURES HAS GOT IT COVERED!